Privacy policy – Higher Cheristow Farm Campsite

Who we are

At Higher Cheristow Farm Campsite (my site) I understand that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits my website https://www.cheristow.co.uk and will only collect and use personal data in ways that are described here, and in a way that is consistent with my obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of my site. If you do not accept and agree with this Privacy Policy, you must stop using my site immediately.

1. My Information

Higher Cheristow Farm Campsite is run by Michelle (Shelly) Heard.
Registered address: Higher Cheristow Farm, Hartland, Devon, EX39 6DA

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of my site. My site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the GDPR, you have the following rights, which I will always work to uphold:

• a) The right to be informed about my collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 12.
• b) The right to access the personal data I hold about you. Part 10 will tell you how to do this.
• c) The right to have your personal data rectified if any of your personal data held by myself is inaccurate or incomplete. Please contact me using the details in Part 12 to find out more.
• d) The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I have. Please contact me using the details in Part 12 to find out more.
• e) The right to restrict (i.e. prevent) the processing of your personal data.
• f) The right to object to me using your personal data for a particular purpose or purposes.
• g) The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.
• h) Rights relating to automated decision-making and profiling. I do not use your personal data in this way.

For more information about myr use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 12.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about myr use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Data Do We Collect?

Depending upon your use of my site, I may collect some or all of the following personal and non-personal data (please also see Part 11 on our use of Cookies):

• Name
• Address
• Email Address
• Telephone Number

6. How Do You Use My Personal Data?

Under the GDPR, I must always have a lawful basis for using personal data. This may be because the data is necessary for my performance of a contract with you, because you have consented to my use of your personal data, or because it is in my legitimate business interests to use it. Your personal data may be used for the following purposes:

• Providing and managing your account;
• Providing and managing your access to my site;
• Personalising and tailoring your experience on my site;
• Personalising and tailoring our services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email
• Analysing your use of my site and gathering feedback to enable us to continually improve my site and your user experience.

With your permission and/or where permitted by law, I may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message with information, news, and offers. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with myr obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

Third Parties whose content appears on my site may use third-party Cookies, as detailed below in Part 11. Please refer to Part 11 for more information on controlling cookies. Please note that I do not control the activities of such third parties, nor the data that they collect and use themselves, and I advise you to check the privacy policies of any such third parties.

7. How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

8. How and Where Do You Store or Transfer My Personal Data?

I will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

9. Do You Share My Personal Data?

I may sometimes contract with the following third parties to supply certain services. These may include payment processing, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

If any of your personal data is required by a third party, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 6.

If any personal data is transferred outside of the EEA, I will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 6.

10. How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). Please use the details provided in Part 12.

11. How Do You Use Cookies?

My site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by myself and are used only by myself. I use Cookies to facilitate and improve your experience of my site and to provide and improve our services. I have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using my site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on my site for tracking usage.

All Cookies used by and on my site are used in accordance with current Cookie Law.

My Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how my site is used. This, in turn, enables me to improve my site and the services offered through it.

12. How Do I Contact You?

To contact me about anything to do with your personal data and data protection, please use the following details:

Email address: shelly@cheristow.co.uk
Telephone number: 01237 440101
Postal Address: Higher Cheristow Farm, Hartland, Devon, EX39 6DA 

13. Changes to this Privacy Policy

I may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.

Any changes will be immediately posted on my site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of my site following the alterations. I recommend that you check this page regularly to keep up-to-date.

Definitions and Interpretation

Cookie – means a small text file placed on your computer or device by my site when you visit certain parts of my site and/or when you use certain features of my site. Details of the Cookies used by my Site are set out in Part 11.

Cookie Law – means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Updated: May 2026